services
Support & Managed Services
With BigCheese Support & Managed Services, we take care of the maintenance, monitoring and ongoing management of your AWS infrastructure.
We relieve you of the operational burden so you can focus on innovating, growing and making strategic decisions.
6 reasons for your business to do so
Outsourcing the operation and management of your cloud infrastructure is not just a technical issue: it’s a strategic decision. With BigCheese Support & Managed Services, you gain in efficiency, availability and security, while freeing your internal team to focus on what really drives your business. Here we show you why more and more companies are choosing this model.
Less operating load:
Delegate complex support and monitoring tasks to a specialized team and free up internal resources.
Infrastructure always available:
We minimize incidents and downtime with a preventive approach and 24/7 monitoring.
Continuous improvement and constant adjustments:
We not only operate, we also optimize your environment so that it always performs at its best.
Safety as a priority:
We apply best practices, updates and vulnerability monitoring to keep your operation secure.
Certified expertise in AWS:
Our engineers are certified and aligned with the most demanding standards of Amazon Web Services.
Focus on your business, not on infrastructure:
While we maintain and manage your cloud, you can focus on innovating and scaling.
Leave your AWS infrastructure in expert hands. Operate without interruptions and with maximum efficiency, every day.
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Why BigCheese?
AWS certified and specialized team
We not only know how to operate: we do it with excellence, following the best official practices.
24/7 support with immediate response
Wherever you are, we are available. Agile resolution and intelligent prioritization.
Proactive, not reactive management
We monitor, prevent and adjust before problems arise.
Tailored to your needs and growth
There is no single model. We adapt our services to your environment, objectives and pace of expansion.
Integration with your equipment
We collaborate directly with your IT and security areas to align efforts and scale together.
Access to AWS programs and benefits
We help you apply for support, credits and training programs directly with AWS.
FAQS
Quick answers to your questions
What does the Support & Managed Services offering include?
Monitoring, maintenance, technical support, configuration settings, security management, updates and more. All tailored to your AWS infrastructure.
When are they available?
We offer 24/7 support with a specialized technical team in the AWS cloud.
Do I have to relinquish control of my account?
No. We operate safely, transparently and always with clear agreements on permits and actions.
Does this replace my in-house equipment?
Not necessarily. We can complement them or take over the whole operation, depending on your needs.
Can I combine this service with cost optimization?
Yes, in fact, many companies do this to keep their infrastructure optimized and well-managed for the long term.
Ready to leave your cloud in good hands?
Contact us today and learn how we can keep your AWS environment always available, secure and constantly improving.
Customers
They trust us
