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The solution for Plexus-Bioerix
Category:
Bioerix
Bioerix is a company that represents, distributes and markets equipment and products for medical use. One of its lines of business is to provide all the necessary infrastructure for the proper operation of clinical laboratories. In particular, they provide their customers with a laboratory management system, called Plexus Raptor.
The challenge
Maintain and scale the infrastructure on which the Plexus system runs, ensuring its performance, guaranteeing the reliability, speed and confidentiality of the results of the clinical analyses managed through the Plexus platform, so that the laboratories provide a quality service to their end users.
The results
01
We optimize the time required to verify a sample result from more than 8 minutes to less than one minute (on average).
02
The automation of RAPTOR infrastructure monitoring reduced the system failure rate to 0.
03
The Plexus platform now has a detailed monitoring system in line with the excellence in service quality of Bioerix, whose laboratories are among the most modern in South America.
